Effective 2026-09-26
Hamdosh is not a medical device, does not provide medical advice, and does not replace consultation with qualified healthcare professionals. All treatment-history insights are informational, derived from your own records, and should be discussed with your doctor.
By accessing or using Hamdosh — the website and web app at hamdosh.com or the Hamdosh apps for iPhone and Android — you agree to these Terms. If you do not agree, please do not use the service.
1. The service
Hamdosh (“we,” “us,” or “the Service”) provides a private, family-oriented medical record management tool with treatment-outcome capture and search. The Service is informational. It does not diagnose, treat, cure, or prevent any disease. It is not a substitute for professional medical advice. Always consult a qualified healthcare provider for any medical decision.
2. Eligibility
You must be at least 18 years old and able to enter a binding contract. You may add records of children or other family members only if you have the legal authority to do so (e.g., parent, legal guardian, or someone with appropriate consent).
3. Your account
- You are responsible for keeping your password confidential and for all activity under your account.
- Notify us immediately at
security@hamdosh.comif you suspect unauthorized access. - You may not share your account credentials. If a household member needs access, use the in-app consent-grant flow.
4. Acceptable use
You agree not to:
- Upload data you do not have the right to upload, or use the Service to violate any law.
- Attempt to gain unauthorized access to other accounts or to our infrastructure.
- Reverse-engineer, scrape, or attempt to extract source code or model weights from the Service.
- Use the Service to provide diagnostic services, regulated clinical decision support, or any output that would require FDA clearance or equivalent regulatory approval.
- Upload PHI of any person for whom you do not have proper consent or legal authority.
5. Intellectual property
- Your data is yours. You retain full ownership of every record you upload and every entry you create. You grant us only the limited license necessary to operate the Service for you (store, process, display back to you, and run OCR/extraction).
- The Service software, design, branding, and trademarks are ours.
6. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference. We will never sell your PHI and will never train external models on it without your explicit consent.
7. Subscriptions and in-app purchases
Hamdosh has a free plan and paid plans. Plan features and prices are shown before you buy.
- Where you pay. If you subscribe in the iPhone app, Apple bills you through your Apple Account. If you subscribe in the Android app, Google bills you through Google Play. If you subscribe on hamdosh.com, our payment processor bills you.
- Auto-renewal. Subscriptions renew automatically at the end of each billing period (monthly or yearly) at the then-current price, unless you turn off auto-renew at least 24 hours before the current period ends. Your account is charged for renewal within the 24 hours before the period ends.
- Cancelling. Manage or cancel an App Store subscription in your Apple Account settings, and a Google Play subscription in Google Play’s Payments & subscriptions. Manage a website subscription under Settings → Plan & billing on hamdosh.com. When you cancel, you keep access until the end of the period you have paid for.
- Refunds. Refunds for App Store and Google Play purchases are handled by Apple or Google under their own policies; we cannot issue them. For website purchases, contact us.
- Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in the store.
- Changes. We will tell you before a price change takes effect. Plan features may change over time; if a change materially reduces what you paid for, we will tell you in advance.
- One account. A store subscription is linked to the Hamdosh account that bought it. You can restore it on a new device by signing in to the same account and choosing Restore purchases.
8. AI features
Hamdosh uses AI to read your documents and to answer questions about your own records (see AI processing in our Privacy Policy).
- Outputs may be inaccurate or incomplete. AI can misread documents or give a wrong answer. Check what was read against the original document, and correct it.
- Historical information only. Answers are drawn from the records you uploaded. They are not medical advice, a diagnosis, or a recommendation for treatment, and must not replace a qualified healthcare professional.
- Reporting. You can report an answer that is inaccurate, offensive, or unsafe from inside the app.
- Your permission. In the mobile apps, AI features that send your data to our processing provider work only after you agree, and you can withdraw that permission at any time.
9. App Store and Google Play
If you downloaded Hamdosh from Apple’s App Store, Apple’s standard Licensed Application End User License Agreement also applies to your use of the app. These Terms are between you and us, not Apple or Google; Apple and Google are not responsible for the app or its content, and have no obligation to provide maintenance or support for it. Apple and its subsidiaries are third-party beneficiaries of these Terms as they apply to the iPhone app and may enforce them against you. If you downloaded Hamdosh from Google Play, Google Play’s terms of service also apply.
10. Disclaimers
The Service is provided “as is” and “as available,” without warranty of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, accuracy of OCR, completeness of extracted fields, and uninterrupted availability.
Medical disclaimer (repeated for emphasis): Hamdosh does not provide medical advice. Treatment-history outputs are derived solely from records you have uploaded. They are not validated against current medical literature, drug interactions, allergies, or clinical context. Discuss every medical decision with a qualified healthcare professional.
11. Limitation of liability
To the maximum extent permitted by law, the total liability of Hamdosh, its affiliates, and its personnel for any claim arising out of or related to the Service is limited to the greater of (a) the amount you have paid us in the twelve months preceding the claim, or (b) one hundred US dollars (USD $100).
In no event will we be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, or goodwill.
12. Indemnification
You agree to indemnify and hold harmless Hamdosh, its affiliates, and personnel from any claim arising out of (a) your breach of these Terms, (b) your misuse of the Service, or (c) your upload of data without proper authorization.
13. Termination
You may delete your account at any time. We may suspend or terminate your access if you breach these Terms, or if we reasonably believe your account is being used for prohibited activity. On termination, you may export your data; we will delete it within 30 days unless we are required by law to retain it.
14. Changes to these terms
We may update these Terms from time to time. Material changes will be announced in-app and by email at least 30 days in advance.
15. Governing law
These Terms are governed by the laws of the jurisdiction where Hamdosh’s operating entity is incorporated (placeholder — to be specified before public launch). Disputes will be resolved in the courts of that jurisdiction, except that you may bring small-claims actions where you reside.
16. Contact
Legal: legal@hamdosh.com. General: hello@hamdosh.com.